#EP09 – B2B companies touchpoints
In this episode, Eric discusses the user journey and its contact, highlighting points and strategies that can influence the interaction with a company. The conversation addresses the importance of understanding the steps users go through when contacting a company and how this can impact results. If you want to improve the customer experience and maximize results in your business, this episode offers valuable insights. Visit our official AmplificaCast channels for more details and tips on the topic.